Sample interview questions: How do you define and measure employee performance in a performance management system?
Sample answer:
Defining Employee Performance
- Establish clear and quantifiable performance standards aligned with organizational goals.
- Identify key performance indicators (KPIs) that measure specific behaviors, accomplishments, and contributions.
- Define performance levels, such as exceeding expectations, meeting expectations, and areas for improvement.
Measuring Employee Performance
- Objective Measurements: Use quantitative data to assess performance, such as sales targets achieved, project milestones completed, and specific metrics tracked using software or tools.
- Subjective Measurements: Gather qualitative feedback through observations, manager evaluations, and peer assessments to evaluate behaviors, soft skills, and interpersonal dynamics.
- 360-Degree Feedback: Collect feedback from multiple sources, including supervisors, colleagues, and clients, to provide a comprehensive view of performance.
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