Sample interview questions: How do you approach project closure and ensure a smooth transition to the client?
Sample answer:
Approaching Project Completion and Ensuring Client Transitions
1. Plan for Completion Early
- Designate a project closure task force.
- Set clear project completion criteria and timelines.
- Communicate the closure process to all project participants.
2. Complete Deliverables and Transfer Ownership
- Verify that all deliverables meet specifications and are accepted by the client.
- Transfer knowledge and documentation to the client and designated support team.
- Train and assist client staff on new systems or processes.
3. Document Lessons and Best/Worst Processes
- Facilite a project lessons learned session with the team.
- Capture key successes, challenges, and areas for improvement.
- Use this documentation to enhance future project planning and execution.
4. Evaluate Project Outcomes and Key Performance Indicator (KPI) Achievement
- Review project performance against initial goals and objectives.
- Measure KPI achievement and identify areas for improvement.
- Share findings with the client and project team.
5. Communicate and Seek Feedback
Source: https://hireabo.com/job/1_3_19/Project%20Management%20Consultant