Sample interview questions: Can you share an example of how you have successfully managed conflicts between different functional departments during an innovation strategy?
Sample answer:
Example of Conflict Management in Innovation Strategy
During the development of a new product, significant conflicts arose between the Research and Development (R&D) and Marketing departments. The R&D team prioritized technical advancements while the Marketing department emphasized customer needs and market demand.
Resolution Strategy:
- Establish Clear Goals: I facilitated a meeting to align both departments on the overarching innovation strategy and goals for the new product.
- Foster Communication Channels: Regular communication channels were set up through weekly meetings and email updates to ensure transparent information sharing and resolution of issues.
- Create a Common Language: I translated technical jargon into business terms to bridge communication gaps and facilitate shared understanding.
- Emphasize Collaboration: I highlighted the interdependent nature of the innovation process and encouraged joint brainstorming and problem-solving.
- Utilize Objective Metrics: Data from market research and technical testing was used to objectively assess design choices and prioritize customer-centric solutions.
- Facilitate Compromise: When necessary, I facilitated negotiations to find solutions that balanced technical capabilities with market requirements.
Benefits:
Source: https://hireabo.com/job/1_4_21/Innovation%20Strategist