Sample interview questions: Can you share an example of a situation where you successfully managed a conflict between community members by implementing a restorative justice approach?
Sample answer:
Example of Conflict Management Using Restorative Justice:
In a vibrant online community, tensions arose between members “A” and “B” regarding the interpretation of community guidelines. A heated exchange ensued, leading to personal attacks and a breakdown in trust.
Restorative Justice Approach:
To address the conflict, I facilitated a restorative justice process:
- Gather Information: I gathered perspectives from both A and B, allowing them to express their needs, feelings, and underlying motivations.
- Build Empathy: Through facilitated dialogue, I helped A and B understand each other’s perspectives, fostering empathy and reducing blame.
- Identify Harm: We jointly established the consequences and impact of the conflict on the community and individuals involved.
- Develop a Plan for Resolution: A and B worked together, with my guidance, to create a plan for resolution that addressed both their needs and the community’s well-being. This included clear communication guidelines, accountability measures, and a commitment to future cooperation.
- Follow-Up: After implementing the plan, I provided ongoing support and facilitated check-ins to ensure accountability a… Read full answer