Sample interview questions: Can you explain your experience with crisis communication during a labor dispute or employee-related issue?
Sample answer:
- Developed and implemented a comprehensive crisis communication plan to address a potential labor strike:
- Worked closely with senior management to understand the issues at hand and develop a strategy for addressing them.
- Created a media relations plan to ensure that accurate and timely information was disseminated to employees, customers, and the general public.
- Coordinated with legal counsel to ensure compliance with all applicable laws and regulations.
- Successfully managed a difficult employee-related issue that threatened to damage the company’s reputation:
- Worked with the CEO and HR department to develop a clear and consistent message to communicate to employees and the media.
- Conducted media training for company executives to ensure they were prepared to answer questions from the press.
- Monitored media coverage and responded to inquiries as needed.
- Provided strategic counsel to clients on how to manage their reputation during periods of crisis: Read full answer