Sample interview questions: Can you explain your approach to managing employee engagement surveys and action planning within an HR shared services context?
Sample answer:
Approach to Managing Employee Engagement Surveys and Action Planning in HR Shared Services
1. Survey Design and Distribution:
* Collaborate with business units to determine survey objectives and target audience.
* Develop a comprehensive survey using evidence-based practices and psychometric best practices.
* Ensure anonymity and confidentiality to promote honest responses.
* Utilize technology to facilitate online distribution and data collection.
2. Data Analysis and Interpretation:
* Utilize robust statistical techniques to analyze survey data and identify key findings.
* Collaborate with business leaders to interpret results and gain insights into employee sentiment and engagement drivers.
* Identify areas for improvement and prioritize action items based on data analysis.
3. Action Planning and Implementation:
* Engage a cross-functional team including HR, business leaders, and employees.
* Facilitate workshops to develop tailored action plans that address specific engagement issues.
* Set clear goals, timelines, and responsibilities for each action item.
* Provide regular updates and track progress towards goals.
4. Communication and Feedback:
* Communicate survey results and action plans effectively to… Read full answer
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