Sample interview questions: Share an example of how you’ve effectively managed project stakeholder resistance in a multinational project.
Sample answer:
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Case Study: Managing Multinational Stakeholder Resistance in a Software Development Project
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Project: Global ERP (Enterprise Resource Planning) Implementation
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Stakeholders: Technical Staff, Operations Managers, Business Unit Leaders, Executives, Consultants
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Challenge: Resistance to standardized processes and perceived loss of autonomy among stakeholders in different countries, leading to communication breakdowns and project delays.
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Solution:
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Identify and Understand Stakeholder Concerns:
- Conducted in-depth interviews and surveys with stakeholders to understand their specific concerns and challenges.
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Identified common themes, including cultural differences in work norms, fears of job loss, and lack of clarity regarding the benefits of the new system.
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Foster Communication and Transparency:
- Implemented a comprehensive communication plan that included regular updates, newsletters, and town hall meetings.
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Established clear channels for open dialog and feedback, encouraging stakeholders to express their concerns.
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Localized Engagement and Workshops:
- Conducted regional workshops and training sessions tailored to specific stakeholder groups.
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Provided opportunities for hands-on experience with the new system, addressing misconceptions and b… Read full answer
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