Sample interview questions: How do you ensure the security and privacy of customer data in an e-commerce business?
Sample answer:
Ensuring Security and Privacy of Customer Data in E-commerce
1. Secure Data Storage:
- Implement SSL/TLS encryption to protect data transmitted over networks.
- Encrypt sensitive data, such as credit card numbers and passwords, at rest using industry-standard algorithms.
- Limit database access to authorized personnel only.
2. Data Breach Prevention:
- Install firewalls and intrusion detection systems to prevent unauthorized access.
- Regularly update software and security patches to address vulnerabilities.
- Implement data access controls and role-based permissions.
3. Privacy Compliance:
- Adhere to industry regulations such as GDPR and CCPA, which govern data privacy.
- Obtain explicit customer consent before collecting or processing personal data.
- Provide customers with clear and concise privacy policies outlining their data rights.
4. Employee Education:
- Educate employees on data security best practices, including password management and phishing awareness.
- Establish clear policies and procedures for handling customer data.
- Regularly conduct security assessments and audits to identify and address potential risks.
5. Third-Party Data Security:
- Partner with vendors that meet industry security s… Read full answer
Source: https://hireabo.com/job/1_4_17/E-commerce%20Entrepreneur