Sample interview questions: How do you handle resistance from employees who prefer traditional classroom-style training over virtual or online training?
Sample answer:
-
Address their concerns head-on:
Openly acknowledge their concerns and let them know that their feedback is valued. Address the specific concerns they have regarding virtual training, such as lack of face-to-face interaction, technical difficulties. Provide evidence-based information to dispel any misconceptions or myths they may have about virtual training. Share success stories from other employees who have had positive experiences with virtual training. -
Highlight the benefits of virtual training:
Discuss the convenience, flexibility, and cost-effectiveness of virtual training. Emphasize that virtual training can be just as effective as traditional classroom training, and in some cases, even more so. Share statistics and case studies that demonstrate the benefits of virtual training. Provide examples of how virtual training can be tailored to meet the specific needs of individual learners. -
Provide opportunities for hands-on experience:
Employees who are hesitant to embrace virtual training may be more likely to try it if they have the opportunity to experience it firsthand. Offer pilot programs or trial periods that allow employees to sample virtual training before they commit to it long-term. Provide support and guidance to employees during their initial experiences with virtual training. -
Read full answer Source: https://hireabo.com/job/1_1_22/HR%20Training%20Coordinator