Sample interview questions: How do you handle CRM system performance optimization and scalability?
Sample answer:
CRM System Performance and Scalability
Optimization
- Regular Monitoring and Analysis: Track key performance indicators (KPIs) like response times, page load speeds, and data integrity to identify areas for improvement.
- Database Indexing and Tuning: Optimize database structures to enhance query performance and reduce latency.
- Caching and Data Partitioning: Leverage caching techniques to store frequently accessed data in memory and partition large datasets to improve scalability.
- Process and Workflow Management: Streamline business processes and workflows to reduce manual interventions and bottlenecks.
- Resource Allocation and Load Balancing: Ensure adequate server resources are allocated and implement load balancers to distribute traffic and prevent overloads.
Scalability
- Cloud-Based Infrastructure: Leverage cloud platforms like AWS or Azure for their scalability and flexibility. These platforms allow for easy addition or removal of resources as needed.
- Modular Architecture: Design the system with modular components that can be easily added or removed to accommodate grow… Read full answer
Source: https://hireabo.com/job/1_0_30/CRM%20Manager%20%28Customer%20Relationship%20Management%29