Sample interview questions: How do you handle resistance from employees who perceive training programs as irrelevant to their job responsibilities?
Sample answer:
1. Conduct a Thorough Needs Assessment:
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Begin by analyzing the relevance of the training program to the specific job responsibilities of the resisting employees.
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Gather feedback from непосредственных руководителей, stakeholders, and the employees themselves to understand their perspectives.
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Re-evaluate the program’s objectives and content to ensure alignment with the actual needs of the job roles.
2. Engage in Transparent Communication:
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Hold open and frank discussions with the resistant employees, encouraging them to express their concerns and feedback regarding the perceived irrelevance of the training.
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Provide a safe space for them to share their opinions without fear of judgment or retaliation.
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Actively listen to their concerns and demonstrate empathy toward their perspectives.
3. Highlight the Relevance and Benefits:
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Tailor the training content to address the specific needs and challenges of the employees’ job responsibilities.
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Demonstrate how the training will directly benefit them in their day-to-day work, such as improved efficiency, increased job satisfaction, or enhanced career opportunities.
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Provide concrete examples and case studies to illustrate the practical applicability of the training.
4. Create a Personalized Learning Experience:
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Offer flexible training options, such as self-paced e-learning modules, on-the-job training, or customized workshops, to accommodate different learning styles and preferences.
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Allow employees to choose the training sessions that they find most relevant to their job roles, fostering a sense of ownership and motivation.
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Provide opportunities for hands-on practic… Read full answer
Source: https://hireabo.com/job/1_1_22/HR%20Training%20Coordinator